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Terms of Service

Rules and Guidelines for Using Our Services

When you access our website, you agree to these terms and conditions.

Access to and use of this website is provided by Wise Choice In-Home Care (“Wise Choice”, “we”, “us”, and “our”) on the following conditions and any other directions or rules of use on this website (“Terms”). If you access this website (other than to read these Terms for the first time), you agree to these Terms.

We reserve the right to change the Terms at any time by posting changes online. You are responsible for informing yourself of any changes by regularly reviewing these pages. If you access the website after changes are posted, you are taken to have accepted all changes.

1. Disclaimers, Liability Limitation, and Indemnity

1.1 General Disclaimers

Use of this website is at your risk.

None of Wise Choice, its affiliates, or any of their respective employees, agents, third-party content providers, or licensors make any express or implied representation or warranty about, or shall be liable, in contract, tort (including negligence) or otherwise, for any direct, indirect, special, or consequential loss, damages, or reliance in connection with this website, its use, its content, or any products or services (including our products or services) referred to on this website.

This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:

  • Your reliance on the completeness, accuracy, suitability, or currency of the website or its content.
  • Failure or delay of performance or in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third-party conduct, or theft, destruction, alteration, or unauthorised access to records.
  • Accessing any websites or servers maintained by other organisations through links on this website. Links are provided for the convenience of our website users only, without responsibility for the content or operation of those websites. Unless otherwise stated, we do not endorse linked websites and their products and services. You link to any such website at your own risk.
  • Defamatory, threatening, offensive, or unlawful conduct of third parties.

1.2 No Advice Given

The resources provided on this website are not a substitute for the advice of your personal physician or other qualified healthcare professional. The mention of specific products or services on this website does not constitute or imply a recommendation or endorsement by Wise Choice unless it is specifically stated.

1.3 Limitation of Our Liability (if any) to You

Our total liability to you (if any) for loss, damage, or reliance shall be limited, at our election, to:

  • In the case of information or services supplied or offered by us for a fee – the re-supply of the information or services or payment of the cost of doing this. We accept no, and exclude all, liability for information or services supplied or offered by us for free; and
  • In the case of goods supplied or offered by us for a fee – repair or replacement of the goods, supply of equivalent goods, or payment of the cost of doing this. We accept no, and exclude all, liability for goods supplied or offered by us for free.

1.4 Indemnity

You indemnify us, our affiliates, and our respective employees, agents, third-party content providers, and licensors from and against all actions, suits, claims, demands, liabilities, costs, expenses, loss, and damage (including legal fees on a full indemnity basis) incurred or suffered by us (“Our Loss”) as a direct or indirect consequence of you using this website.

Without limiting the preceding paragraph, you indemnify us for any of Our Losses incurred by any breaches of third parties’ intellectual property rights as a direct or indirect consequence of using this website.

1.5 Rights We Cannot Exclude, Limit or Disclaim

This disclaimer, liability limitation, and indemnity do not exclude any rights which by law may not be excluded.

1.6 Links

This website may provide links to other websites that are not owned or controlled by Wise Choice. We are not responsible for the information or privacy practices of other websites. Please consult the privacy statement of each website you visit. Links to other websites do not constitute or imply endorsement by Wise Choice of those websites, the information they contain, or any products or services they describe.

1.7 Information on this Website

The materials on this website are provided “as is” and without warranties, express or implied, to the fullest extent permissible under applicable law. Wise Choice disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

Wise Choice makes no claim or representation as to the accuracy of the content contained on this website. Wise Choice does not accept liability to any person for the information or advice provided on this website or incorporated into it by reference. Wise Choice does not accept any liability for loss or damages incurred by any person due to reliance upon the content of this website or any other information incorporated by reference.

Wise Choice provides all information on this website on the basis that all persons accessing it undertake the responsibility for assessing its content’s accuracy and rely on it entirely at their own risk.

1.8 Access, Correction, and Data Integrity

We take great care to ensure the website is accurate and reliable, but we also recognize that errors and unauthorized changes can occur. If you happen to spot any inaccuracies, please don’t hesitate to bring them to our attention. We appreciate your help in maintaining the integrity of our site.

1.9 Revisions, Changes, and Updates

We want to ensure that you have the most up-to-date information on our policies and services, so please be aware that we may make revisions or updates without prior notice. We are constantly striving to improve and enhance our products and services, and we may add new features at any time. We encourage you to check back regularly to stay informed and ensure that any changes to our policies will not affect you. Thank you for choosing Wise Choice – we are committed to providing you with the best possible experience!

1.10 Click-stream Data and Cookies

A “cookie” is a small text file placed on your computer by a web server when you access a website. Cookies are frequently used on websites. Cookies themselves do not identify the individual user, just the computer used.

Wise Choice generally uses cookies to make a record of your visit and will log the following information:

  • Your server address;
  • Your top-level domain name;
  • The date and time of access to the website;
  • Pages accessed and documents downloaded;
  • The previous website visited;
  • The type of browser software in use.


Wise Choice uses this information for various purposes, including:

  • Statistical purposes;
  • To enable you to access online services;
  • To determine whether you have previously used parts of the website or to identify the pages you have accessed, but in each case, information collected cannot be used to identify you personally.


You can choose if and how a cookie will be accepted by configuring your preferences and options in your browser. For example, you can set your browser to notify you when you receive a cookie or to reject cookies. However, if you decide not to display cookies, you may not be able to access all the content and facilities of this website.

2. Copyright and Intellectual Property Notices

2.1 Copyright and Trademark Notices

We own the Intellectual Property rights in and to all information, text, material, graphics, and advertisements on this website.

No trademark of ours (whether registered or otherwise) may be used without our prior, specific, written permission.

Our product names and images on this website may be trademarks or registered trademarks of ours, or third parties . The use or misuse of these trademarks, except as expressly authorised, is prohibited.

The use by us of a third-party trademark on this website is not intended to indicate any association with, or endorsement by Wise Choice, of that trademark.

2.2 We Own or Control, and Reserve, All Rights

Unless otherwise indicated, all rights (including copyright) in the content and compilation of the web pages and online images (including text, graphics, logos, button icons, video images, audio clips, and software) comprising the website are owned or controlled, and are reserved, by us. You must not modify, copy, reproduce, republish, frame, upload to a third party, post, transmit, or distribute this content in any way except as expressly provided for on this website or expressly authorised in writing by us.

3. User Conduct

3.1 Lawful and Authorised Use Only

You must use this website only for lawful purposes and the purposes explicitly outlined and authorised in this website (including in these Terms).

You are authorised to:

  • Download and view content.


Without our prior written permission, you must not exploit any of our website materials for commercial purposes.

Otherwise, you are not authorised, without our prior written permission and the permission of any other relevant rights holder, to copy, broadcast, reproduce, republish, store (in any medium), transmit, broadcast, distribute, show or play in public, adapt or change in any way, the content of, or create a derivative work from, these web pages for any other purpose.

3.2 Personal Use

Wise Choice authorises you to print, copy, reproduce, and download materials on this website, subject to the material being used exclusively for personal use and not being modified in any manner.
Apart from any fair dealing for private study, research, criticism, or review, as permitted under the Copyright Act, no part of this website may be reproduced without the written permission of Wise Choice.

3.3 Commercial Use

Printing, copying, downloading, reproduction, or distribution of material from this website for commercial use is prohibited without Wise Choice’s prior written consent.
Hyperlinking, particularly deep linking, is expressly prohibited without Wise Choice’s prior written consent.

3.4 General Prohibitions

You must not use this website, or any tools offered through this website, in a manner which you upload, post, transmit or otherwise make available through this website any material which:

  • Violates or infringes the rights of others;
  • Is unlawful, threatening, abusive, defamatory, invasive of privacy, vulgar, obscene, or which may harass or cause distress or inconvenience to any person;
  • Encourages conduct that would constitute a criminal offence or give rise to civil liability;
  • Restricts or inhibits any other user from using or enjoying this website;
  • Affects the functionality or operation of this website or its servers or the functionality or operation of any user’s computer systems;
  • Violating any standards, content requirements, or codes established by relevant authorities.

3.5 Co-operation with Authorities

We reserve the right to cooperate fully with any law enforcement authority in any jurisdiction regarding a lawful direction or request to disclose the identity or other information about anyone posting materials that the authority claims violate any applicable law.

3.6 Disclaimer about Others' Materials

You acknowledge that any third-party materials appearing on this website are not necessarily controlled or monitored by us and that the views expressed are not necessarily ours.

3.7 Termination

You agree to these terms and conditions of use by using this website.

This agreement is effective from your first use of this website until terminated by you or Wise Choice. You may only terminate this agreement by unsubscribing to all services provided by Wise Choice on this website and destroying all materials obtained from this website.

This agreement will terminate immediately, with notice from Wise Choice, if, in Wise Choice’s sole discretion, you fail to comply with any term or provision of these terms and conditions. Upon termination, you must destroy all materials obtained from this website and unsubscribe to all services provided by Wise Choice on this website.

4. Applicable Law

4.1 New South Wales Law Applies

We control this website (excluding any linked, third-party websites) from Australia. Any disputes must be determined by the courts having jurisdiction in New South Wales, Australia, in accordance with laws in force in New South Wales. You irrevocably and unconditionally submit to this jurisdiction.

4.2 Unenforceable Terms

Suppose any provision of the Terms is found by a court to be invalid or unenforceable. In that case, the invalidity or unenforceability will not affect the remaining Terms.

4.3 Website or Content May Be Unlawful Outside Australia

We do not warrant that the content of this website complies with the laws of any country outside of Australia. Suppose you access this website from outside of Australia. In that case, you do so at your own risk. You accept responsibility for ensuring or confirming compliance with all laws that apply to you due to that access or any consequent transactions or dealings with us.

4.4 Your Responsibilities Under Laws Affecting You

You are responsible for ensuring that your use of this website is lawful, does not infringe any third party’s rights, and does not breach any standards, content requirements, or codes promulgated by any relevant authority.

4.5 No Offers Where Illegality Arises

Nothing on this website constitutes an offer to provide goods or services in any jurisdiction if to do so would contravene the laws of that jurisdiction.

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